What You Should Know About WhatsApp Business App

In the next section, we’ll dig deeper into WhatsApp Business App. If you are a small business seeking to use WhatsApp to communicate with customers, keep reading.

For example, it includes business tools like greeting and away messages, WhatsApp Catalog, WhatsApp Pay and quick replies. Although it shares some similarities with the WhatsApp app, it offers several advantages. Still, it is not a suitable choice for business messaging.Ĭonversely, WhatsApp Business App is a business messaging app for small businesses available on Android and iOS. In 2023, Meta made it possible to link up to four devices under one phone number. WhatsApp App allows for creating broadcast lists of up to 256 contacts and labeling them for easier management. Due to the app’s popularity, companies were using personal WhatsApp accounts for business before WhatsApp Business App was released in 2018. WhatsApp is the most popular messaging app in the world, with especially high usage in India, Brazil and Pakistan. In this guide, we’ll walk you through how to use the app to reach more customers and connect with them. For countries with many WhatsApp monthly active users (MAUs), WhatsApp Business App is an indispensable tool for many local businesses. WhatsApp Business App is one of the most searched business messaging apps today.

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